What reliable spare parts logistics means in practice for DeLaval in Finland
For DeLaval in Finland, reliable spare parts logistics is not just about delivery – it is about keeping dairy operations running 24/7.
As a continuation of our previous DeLaval case study, Teijo Kärki, Director of Technical Operations, shares how fast, predictable logistics helps support daily operations across Finland.
24/7 production requires reliable logistics and spare parts availability
Reliable operations are critical for DeLaval. Automated milking systems run 24/7, and even short disruptions can have direct consequences for farm operations, animal welfare and productivity.
Availability of spare parts and maintenance components must therefore be guaranteed at all times. Every interruption has a direct impact on the daily routines of farmers and the performance of their operations. Effective spare parts logistics is a critical part of the service DeLaval delivers to their customers.
What matters most is predictable response times and consistent access to parts when something fails. Speed and availability are not just performance metrics- they are essential to keeping operations running. DANX supports this with a regional stocking network and 24/7 in-night deliveries, ensuring fast access to critical spare parts across Finland.
As a result, DeLaval can maintain high service levels and minimise downtime.
As Teijo Kärki puts it:
“I can confidently say that we are able to deliver parts reliably and quickly. The current set‑up supports our customers’ operations extremely well and helps minimise equipment downtime when failures occur.”
A partnership built on open communication and practical solutions
DeLaval need a partner who can meet both operational requirements and the expectations of their end customers. The collaboration with DANX is built on flexibility, open communication and a shared focus on continuous improvement.
As Teijo describes the collaboration:
“Throughout our partnership, flexibility and speed have remained strong. Together, we have found solutions that serve both parties and, most importantly, support our customers. Communication with DANX is natural, discussions are open, and continuous development has been constant throughout the cooperation.”
When maintenance service and logistics work together
Reliable service depends on logistics and maintenance working closely together. When a failure occurs, fast access to the right parts is key to restoring operations and minimising disruption.
As Teijo explains:
“When help is needed, it must arrive on time. Equipment can be restored quickly, and as a result, risks related to animal health and production remain under control. Ultimately, that is the best service we can offer our farmers.”
” Throughout our partnership, flexibility and speed have remained strong. Together we have found solutions that serve both parties and, most importantly, support our customers. ”
Teijo Kärki Director of Technical Operations Finland
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